PugliaBooking is an online booking web site aimed at enabling the user to make reservations of Hotels, Resorts, Holiday farms, Bed and Breakfast, Apartments all around Apulia.
HOW TO CONSULT PUGLIABOOKING
The consultation is possible by 3 ways: 1.Search by destination: entering the name of the chosen destination to display immediately the accommodations available. 2. Search by name: entering the name of an already known structure. 3: Search by accommodation type: entering the type of accommodation to display all the structures belonging to the chosen category.
HOW TO BOOK
1. The user simply fills in the INQUIRY FORM of the selected structure and within few hours he/she will receive an answer by our staff with a detailed estimate.
2. The user who wants to confirm the reservation can contact the staff by phone, per email or chat.
3. The staff sends the reservation form that, undersigned, has to be sent back by fax within 24 hours.
The reservation form, according to the methods of payment accepted by the structures, can require the user’s credit card details or a copy of the bank transfer to guarantee the reservation.
The reservation is confirmed only after the receipt of the reservation voucher, sent by the staff of Pugliabooking, which has to be shown on the arrival at the structure.
HOW TO CANCEL
The reservation can be cancelled by the user by fax only, provided the application of the hotel cancellation policy, as stated in the reservation form. PugliaBooking itself will not charge any cancellation fee.
Any dispute that may arise on interpretation and application of this booking process will be settled by the Court of Lecce.